Friday, October 28, 2005

Product Review: Time-Life Music and Video Products


About the company: “Founded in 1961 as the book division of Time Inc., by 1966, Time-Life had combined its book offerings with music collections and packaged them as a sturdy box set. Throughout the '70s and '80s, the selection of books, music, and then video grew, diversifying into all genres. Today, Time-Life is one of the world's pre-eminent creators and direct marketers of unique book, music, video/DVD, and multimedia products. The Time-Life name is one of the most recognized and trusted brands in existence today.”

The big pitch: A leader in the sale of music and video products, the Time-Life brand offers great value for quality entertainment products.
You are up late one night watching television and you come across a commercial for Time-Life music or video products, and wanted to order but didn’t get the number down in time. Hey, it happens - but now, Time-Life has created a website that you can visit and review all of the music, videos, and other product that they offer, without the need to dig behind the couch cushions for a pen that works.

How do you find that product you saw on television? Easy - just click on the “As Seen on TV" icon on the home page, category pages, and product pages throughout the site, to find the products advertised on TV. You can also search for the product that you are looking for by using the empty search box option that appears on every page. Just enter the product name and hit go, and all of the products will come up.

Want to listen to some of the music before purchasing? That option is also available on the site. If your product includes music CDs, you can listen to a 30-second sample of almost any song you choose - just click the song you want and it will play right there on your PC speakers.

Ultimately, Time-Life is the home of the various artists' box set. With titles such as Legends: Ultimate Rock, Lifetime of Romance, and Classic Soul Ballads, you know pretty quickly what you're in for. I mean, there's just no confusing Superstars of the 80's as being anything more than a collection of songs by the likes of Billy Ocean, Cyndi Lauper, Rick Springfield, Fine Young Cannibals and Huey Lewis and the News. But what may surprise is just how huge these box sets are. The Superstars of the 80's set, for example, boasts discs for every genre - ten of them, in fact. In essence, with just one of these box sets, you could be purchasing enough music to get you from Jacksonville Florida to Spokane Washington without ever hearing the same song twice, or having to fiddle with a radio dial.

The video side of things is even more impressive, with DVDs of entire runs of classic TV shows, from Columbo to Murder She Wrote, Hee Haw to Second City Television. Even better, Time-Life regularly lists items for sale in their 'clearance' department, with prices dropping from the usual $16.99 to as little as $5.99. In addition, if you buy more items, you earn big discounts - buy 3 and get 10% off, buy 6 and get 15% off, or buy 9 and get a whopping 20% discount. That's great stuff.

Customer Service is a number one priority for Time-Life. They are there for you before, during, and well after your purchase to answer any questions you may have, and to assure you are happy with our products and service. You have three ways of getting to customer service: Call Toll-Free: 1-800-950-7887. Call between 8 a.m. and 10 p.m., ET, Monday through Friday, and Saturday between 9 a.m. and 3 p.m., except holidays. Send an email using the customer service form provided on the website, or if you prefer the age old methods, mail 'em a letter.

If customer service matters to you, then Time-Life has our heartiest recommendation. When I called and asked various questions about the products, they were very helpful and easy to speak with. The return policy is fair and clear to the customers.

The Product Trends rating: If fast, quick and quality entertainment products are what you are looking for, then Time-Life products are for you. Five stars. ---Reviewed by Denise Seegobin

To try Time-Life for yourself, click the image below:
As Seen on TV - 120x90

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